The meeting point for cruise passengers is located next door from the Cruise Pier at the Motor Lobby of El Cid La Ceiba Hotel. Please arrange to meet us a full 30 minutes after you are due to dock to allow time for you, and the hundreds of other passengers, to disembark.
The meeting point for cruise passengers is next door from the Cruise Pier at the Motor Lobby of El Cid La Ceiba Hotel. Please book your meeting time with us at least ONE HOUR AFTER your ferry is scheduled to depart from Playa del Carmen.
The meeting point for cruise passengers is located next door from the Cruise Pier at the Motor Lobby of El Cid La Ceiba Hotel. You’ll receive full directions with your booking confirmation and any taxi driver will know exactly where to bring you.
You can check our website at any time, night or day, and get a constantly updated completely accurate picture of our availability.
But please note, that can change in a heartbeat.
So – if you see a slot you want – book it right away. Because – as you can imagine- with 80% of our bookings coming from the 20,000 weekly cruise visitors to the island, our very limited maximum capacity of just nine slots daily a day tend to be taken up very quickly.
As you are coming by cruise ship, even though our meeting point is right by where you arrive, please set the time for us to meet you at least 30 minutes AFTER your scheduled docking time to allow for the delays in disembarkation (remember there will be plenty of other folks all trying to disembark at the same time!).
You can meet us at any time you choose: 9.30. am, 11.00 am 12pm (noon), 1 pm and 3.00 pm any day of the week but please book your meeting time with us at least ONE HOUR AFTER your ferry is scheduled to depart from Playa del Carmen to allow for the crossing time, disembarkation and getting to our meeting point at the ‘Marti Sporting Goods Store’.
Although our highly professional P.A.D.I. certified diving instructors are allowed up to six diving pupils in their care, to keep the lesson more personal, we limit that to around three. So if you are a party of three, then you’ll enjoy your very own private diving party at no extra cost.
In that very rare event, we would immediately issue you with a full refund.